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Salesperson, Influencer or Business Owner: What's Your Job on Social Media?

Brent Nickles4 min read
Navy title card with the words "What's Your Job on Social?", "Social?" in gold, and the Brent Nickles BDN logo

Social media is running wild. Everyone's been told it's the most important marketing there is. So people post, scroll, compare, feel behind, post something else, and wonder why nothing's happening.

Here's what I've noticed talking to business owners, salespeople and my own team: most people don't have a bad social media strategy. They have someone else's.

They're a salesperson copying an influencer. Or a business owner copying a salesperson. Or an influencer wondering why the business-owner stuff feels flat. Same apps, three completely different jobs.

So before you post another thing, answer one question: which job are you doing?

The three jobs, side by side

InfluencerSalespersonBusiness owner
The goalBuild an audience. Attention is the product.Start conversations with the right people.Be trusted, and be the obvious choice when someone needs you.
What you postEntertainment, personality, a point of view, oftenWhat you know, who you help, proof you're good at itYour work, your team, your reviews, answers to customer questions
What matters mostReach and consistencyYour profile and your repliesYour Google Business Profile, website and follow-up
How oftenDaily or more. It's the job.A few times a week, plus a little engagement dailyA few times a week, plus weekly Google posts
Success looks likeFollowers, views, sponsorshipsMeetings bookedCalls, bookings, customers who say "I saw you on…"
Biggest mistakeSelling so hard nobody staysChasing likes instead of conversationsChasing viral instead of being findable

Read that table once and you've already got most of it.

The influencer: attention is the product

Influencers are doing a real job. It's just not your job. Their audience is the business, so they post constantly, test formats, chase reach and treat every post like a product launch.

If you're a plumber, a dentist or a sales rep, copying that is a trap. It takes an enormous amount of time, and a viral video with 200,000 views from people in other states doesn't fill your calendar.

One thing worth knowing if you ever do the influencer thing, even a little: the FTC says to "Disclose when you have any financial, employment, personal, or family relationship with a brand," and that includes free products. (FTC — Disclosures 101 for Social Media Influencers)

The salesperson: social starts conversations, it doesn't close them

For a salesperson, social media is a handshake before the handshake. Someone sees your name, clicks your profile, and in a few seconds decides whether you look like someone worth talking to.

Jeb Blount, author of Fanatical Prospecting, puts it bluntly: "Social Selling is not a panacea." It warms people up. The phone, email and in-person conversations still do the heavy lifting. (Jeb Blount — Social Selling is Not a Panacea)

Your playbook: The Salesperson's Social Media Playbook →

The business owner: be trusted and be findable

For a local business, social is proof. Real jobs, real team, real reviews, real answers. It keeps you remembered and makes referrals easier.

But here's the radically transparent truth from what I see every day: when someone needs a roofer or a dentist today, they don't scroll Instagram hoping one shows up. They search Google and Maps. Social helps them trust you. Search is how they find you. You need both, and most owners have the order backwards. (More on that in How to Get Found Online.)

Your playbook: The Business Owner's Social Media Playbook →

What about me? (I do a bit of all three)

Full transparency, since that's how I do things:

  • Every day I post a Self Trust Pickup on Instagram. It's usually something that came to me on a run, or from personal development material I've been listening to. I share it on Facebook and Threads too, and on LinkedIn when it's business-related. That's my closest thing to the influencer lane, and it's about who I am more than what I sell. (Here's why I do it.)
  • I try to post one SEO or business topic on LinkedIn every week. That's the salesperson lane.
  • And honestly? Plenty of weeks go by and that LinkedIn post doesn't happen.

That's okay. My profiles are set up so they do their job whether I posted yesterday or not. That's the whole point of knowing which job you're doing: you know what can slide and what can't.

The one rule that works for all three

Before you post, ask: would the person I want to do business with be glad they saw this?

Google asks a version of the same question about the content it wants to show people: "Is this the sort of page you'd want to bookmark, share with a friend, or recommend?" (Google Search Central — Creating helpful, reliable, people-first content) It's a good filter for a post too.

Your next step

Pick your job, then open the playbook that goes with it:

Neither one takes more than a few hours a week. If it's taking more than that, you're probably doing someone else's job.

Pass it on

Know someone who needs this?

Send it to one business owner who's been wrestling with this. It takes five seconds, and it might save them months. That's being kind to their future business.

Want a caption? Here's one, ready to paste:

Salesperson, Influencer or Business Owner: What's Your Job on Social Media? Social media is running wild, and most people don't know how to act on it. The fix starts with one question: which job are you actually doing there? Worth the read 👇 https://brentnickles.com/blog/social-media-salesperson-vs-influencer-vs-business-owner

Tip: on LinkedIn, add one sentence of your own take above it. That's what starts the conversation.

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